Questions, answered

It's a virtual receptionist that answers your business calls 24/7, speaks naturally with your customers, answers questions, captures leads, and books appointments directly into your calendar.

No. That's the point.

We build, customize, train, test, and launch your AI Front Desk for you. You simply provide your business information, review the experience, and approve it before it goes live.

Your AI Front Desk can be transparent that it's an AI assistant, while still providing a natural, professional conversation. You can choose the voice and personality that best fits your business.

Yes. We offer a selection of natural voices and can help you choose one that matches your brand. You don't have to use a specific AI receptionist name—the voice and personality are yours to choose.

Yes. Your AI Front Desk can check availability and book appointments directly through your connected scheduling system.

It can also handle common requests such as rescheduling and cancellations, depending on your booking system.

Yes. We train your AI Front Desk using information you provide about your business, including services, pricing, hours, location, policies, FAQs, and other relevant information.

Yes. The AI Front Desk handles natural, multi-step conversations — it asks follow-up questions, looks up your business information, and checks live data when needed. It can confirm who's calling, collect the details you need, and work through questions or objections without getting stuck.

It won't make something up.

You can configure it to provide an appropriate response, collect the customer's information. Your AI Front Desk is set up with your business's details, so it knows the answers — it never transfers a call just because it doesn't know one.

Yes — when the caller asks for a person, or in an emergency, and you decide where those calls go.

For example:

> "I'd like to speak with someone."

It never transfers a call just because it doesn't know an answer — it is set up with your business's details, so it knows.

Yes. 24/7.

Your AI Front Desk can answer calls when your business is closed, during weekends, holidays, or whenever your staff is unavailable.

Not necessarily.

Think of it as an additional front desk that never takes a break.

It can handle routine calls and appointments, allowing your team to focus on customers who actually need human attention.

In many cases, yes. We can configure your existing business number or establish a dedicated number depending on your setup.

We'll determine the best approach during onboarding.

Not a problem. Your AI Front Desk works with or without a website.

We can connect it directly to your existing phone number — it answers every call and books appointments, no website required.

If you'd like your customers to find you online as well, we can build you a simple website — just ask.

Either way, we handle the setup and testing — you just review and approve.

That's usually not a problem. We'll determine whether your existing scheduling platform can be connected and configure the AI around your current booking process.

Typically, your AI Front Desk can be ready within days, depending on the complexity of your business and the systems that need to be connected.

You provide the information. We do the building and testing.

No.

You don't need to understand AI, APIs, voice technology, prompts, or integrations.

That's what we're here for.

We build and test your AI Front Desk first.

You'll have an opportunity to review it and make adjustments before you approve it for launch.

Nothing goes live until you're comfortable with it.

We offer four plans based primarily on your typical call volume:

Starter — $399/month — 500 AI call minutes (~5 calls/day)

Growth — $749/month — 1,500 AI call minutes (~16 calls/day)

Pro — $1,299/month — 3,000 AI call minutes (~33 calls/day)

Scale — from $1,999/month — 5,000 AI call minutes (~55 calls/day), custom above 5,000

Your plan recommendation is based on your typical daily call volume.

Bilingual support (English + Spanish) is available as a $99/month add-on on any plan.

Every plan starts with a free trial — 14 days or your plan's trial minutes (250 Starter, 750 Growth, 1,500 Pro, 2,500 Scale), whichever comes first — a card is required to start it and nothing is charged until the trial ends; after that the plan bills monthly and you can cancel any time.

If you exceed your included minutes, the extra minutes are billed at your plan's overage rate — $0.60/min on Starter, $0.50/min on Growth, $0.40/min on Pro, and custom on Scale (typically $0.30–$0.35/min). Your AI Front Desk keeps answering, and you are notified before and when you reach your allowance.

Yes. You can add Spanish to your AI Front Desk for $99/month. It works with your existing phone number and receptionist, so there's no need for a separate system or phone line.

Customers can speak in either language, and the AI can switch naturally during the conversation. You simply choose the add-on during onboarding — we handle the setup.

Your AI Front Desk will continue answering calls. You'll simply pay for the additional minutes at your plan's overage rate:

Starter: $0.60/minute

Growth: $0.50/minute

Pro: $0.40/minute

Scale: custom, typically $0.30–$0.35/minute (agreed with you on your plan)

You'll receive a notification as you approach your monthly allowance and again when you reach it. You will never be automatically upgraded to a higher plan. If you consistently use more minutes, we may recommend a plan with more coverage that could save you money.

Yes. As your business grows, you can move to a plan with more capacity. We'll help you determine which plan makes sense based on your actual usage.

No.

Setup, customization, training, testing, and launch are included with your plan.

No.

Your service is month-to-month, so you can cancel whenever you choose.

We can accommodate multi-location businesses.

Because multiple locations may require separate phone numbers, calendars, routing, or customized workflows, we'll create a tailored solution based on your setup.

Yes. The right configuration depends on whether the numbers share the same receptionist, location, calendar, and call flow.

We'll recommend the simplest setup for your business.

Yes — on the call itself. The AI checks your calendar while you're speaking, offers the caller only the times that are genuinely open, and confirms the appointment out loud before the call ends — the booking lands in your calendar instantly, and every call is followed by a written summary. Text messaging is available as a separate add-on — it's set up per number and billed separately, so we confirm it's available on your line before launch.

We're particularly well suited to businesses where missed calls mean missed appointments or lost customers, including:

Nail salons, hair salons, barbers, spas, beauty businesses, wellness businesses, home services, automotive services, and other appointment-driven local businesses.

Our standard service is designed primarily for non-clinical businesses.

Businesses that handle protected health information may require additional compliance, technology, and contractual requirements. We do not position the standard service as a HIPAA-compliant solution.

We take the security of your business information seriously and use established technology providers and appropriate safeguards. Specific security and data-handling practices depend on the systems and integrations used for your account.

Yes. Customers can text your business number, and Ansaaro's AI receptionist replies right away — it answers questions and can book or reschedule appointments over text. Texting is set up per number and billed separately, so we confirm it's available on your line before launch.

English is always included, and the AI can translate in real time so conversations happen in the language a caller speaks. Other languages can be added on request — Spanish is available as an add-on.

Yes. It recognizes returning callers and recalls the details of earlier conversations, so customers don't have to repeat themselves. The information it remembers appears alongside the call summary you receive for each call.

Ansaaro is trained to stay calm, professional, and helpful—even when a caller is frustrated. It can acknowledge the customer's concern, gather the necessary information, and hand the call to your team when the caller asks for a person, or in an emergency.

No. Human transfers are included in your plan at no additional charge. If a caller asks for your team, or in an emergency, your AI Front Desk hands the call over.

Your AI receptionist can handle up to 50 calls at the same time — every caller gets their own AI receptionist, so nobody is put on hold or sent to voicemail.

Yes. Calls are recorded for quality, and callers can opt out — those calls are forwarded to voicemail instead.

Call recordings are kept for 30 days, then deleted. Written call summaries are kept so you have a record of every conversation — see our Privacy Policy for details.

Your AI Front Desk configuration is built specifically for your business and remains yours. If you cancel, your service stops, but your configuration isn't automatically deleted. If you decide to return later, we can discuss reactivating your AI Front Desk.

You do. Your customer and call data belongs to your business. Ansaaro uses that data to provide and improve your AI Front Desk service and does not sell your customer data to third parties.